Jarosław Łaba

Support Engineer

jarek.laba@gmail.com | GitHub

About me

Technical Support Consultant with 4+ years of experience supporting M2M and IoT platforms in the telecommunications sector. Strong hands-on background in Linux-based systems, Kubernetes environments, monitoring (Prometheus, Grafana), and automation using Bash and Python. Currently working with cloud infrastructure and DevOps practices, including AWS, Terraform, Docker, and CI/CD pipelines. Seeking a DevOps/Cloud Engineering role where I can leverage my production support experience and infrastructure-focused skill set.

Skills

Projects

Experience

Comarch S.A.

Senior Technical Support Consultant (2021 - present)

  • Supported and maintained M2M/IoT platforms running in Kubernetes-based environments (on-prem and cloud)
  • Ensured stability and reliability of production systems through proactive monitoring, disk space management, and routine operational maintenance on Linux servers
  • Investigated and resolved production incidents using logs and monitoring tools (Prometheus, Grafana, Kibana)
  • Automated operational tasks using Bash and Python, improving system observability and reliability
  • Worked closely with development teams on bug reproduction, root cause analysis, and production fixes
  • Participated in on-call rotations supporting mission-critical systems (24/7)

Education

Cracow University of Technology

B.Eng. in Computer Science, 2021

Certificates

AWS Certified Cloud Practitioner Badge

Issued January, 2025
View credential