Jarosław Łaba

jarek.laba@gmail.com | GitHub

About me

Technical Support Consultant with 4+ years of experience supporting M2M and IoT platforms in the telecommunications sector. Strong hands-on background in Linux-based systems, Kubernetes environments, monitoring (Prometheus, Grafana), and automation using Bash and Python. Focused on ensuring system stability and continuously improving operational processes, with additional experience in cloud and infrastructure technologies gained through a personal project

Skills

Projects

Experience

Comarch S.A.

Senior Technical Support Consultant (2021 - present)

  • Supported and maintained M2M/IoT platforms running in Kubernetes-based environments (on-prem and cloud)
  • Ensured stability and reliability of production systems through proactive monitoring, disk space management, and routine operational maintenance on Linux servers
  • Investigated and resolved production incidents using logs and monitoring tools (Prometheus, Grafana, Kibana)
  • Automated operational tasks using Bash and Python, improving system observability and reliability
  • Worked closely with development teams on bug reproduction, root cause analysis, and production fixes
  • Participated in on-call rotations supporting mission-critical systems (24/7)

Education

Cracow University of Technology

B.Eng. in Computer Science, 2021

Certificates

AWS Certified Cloud Practitioner Badge

Issued January, 2025
View credential