About me
Motivated and detail-oriented Technical Support Consultant with over three years of experience in the telecommunications sector, particularly in M2M and IoT projects. Skilled in troubleshooting complex technical issues, working with cross-functional teams, and supporting mission-critical systems. Currently transitioning into a DevOps/Cloud Engineering role. Eager to leverage my support background and passion for automation to contribute to dynamic DevOps environments.
Skills
- ✅ AWS
- ✅ Terraform
- ✅ Linux & Bash
- ✅ Python
- ✅ JavaScript
- ✅ SQL
- ✅ Docker & Kubernetes
- ✅ CI/CD - GitHub Actions
- ✅ Git
Projects
-
🚀 The Cloud Resume Challenge
The website you are currently viewing is the result of completing a comprehensive project designed to provide practical experience in cloud architecture. The challenge involved:
- Developing and styling a resume using HTML and Tailwind CSS
- Hosting the resume as a static website on AWS (S3) with HTTPS and custom DNS
- Implementing a visitor counter using JavaScript, a backend API (AWS Lambda), and a database (DynamoDB)
- Writing backend code in Python and smoke tests in Cypress.js
- Managing infrastructure using Infrastructure as Code with Terraform
- Setting up CI/CD pipelines for both frontend and backend using GitHub Actions
- Implementing permission management using AWS IAM roles and policies
- Writing a blog post that describes the whole process of building the project
Experience
🏢 Comarch S.A.
Technical Support Consultant (2021 - present)
- Providing technical support for M2M/IoT connectivity platforms, including both on-premises and cloud-native solutions, by reviewing service and application logs, debugging Kubernetes pods and nodes, and ensuring platform reliability and performance using tools such as kubectl, Grafana, Prometheus, Kibana
- Designing and developing Bash and Python scripts to automate repetitive operational tasks and support monitoring systems such as Nagios
- Documenting troubleshooting procedures, solutions and internal knowledge base articles
- Working closely with development teams to escalate bugs, suggest improvements, and verify fixes in production and pre-production environments
- Analyzing cellular data traffic using diagnostic tools such as Wireshark
- Participating in UAT and regression testing of new platform features, firmware updates, and software releases
- Collaborating with international clients and partners, providing technical guidance in English across time zones
- Performing installations in both production and non-production environments
- Providing 24/7 on-call support as part of a duty rotation team
Education
Cracow University of Technology
B.Eng. in Computer Science, 2021
Certificates
Issued January, 2025
View credential